A “STEP” Analysis is a framework used to analyze events and trends in four external forces that commonly affect the local government’s operations and performance.
SOCIOLOGICALEvents and trends that impact operations and performance OR changes in the beliefs of taxpayers. This section identifies sociological issues that directly or indirectly influence perception of the public related to service provision, including the level of service or the type of service provided.
|
TECHNOLOGICALTechnological advancements are important for the efficiency of the municipality, but they can also negatively impact your organization. This section identifies technologies that benefit or negatively impact the municipality in either how the municipality operates or communication with the public.
|
ECONOMICExternal economic issues such as unemployment, inflation, and interest rates, amongst others factor into organizational purchasing power and influence the public spending practices. This section identifies economic issues that directly and indirectly influence the financial planning of the municipality.
|